Thank you for
choosing AGMES Consultants ("us," "we," or "our")
for your consulting needs. We strive to deliver high-quality services and
customer satisfaction. This Refund Policy outlines our guidelines for handling
refund requests in certain situations. Please read this policy carefully before
using our services.
Refund
Eligibility
AGMES
Consultants may consider refund requests under the following circumstances:
a. Service
Non-Delivery: If we fail to provide the agreed-upon consulting services or
deliverables as per the terms of our engagement, you may be eligible for a
refund.
b.
Dissatisfaction with Service: In the event that you are dissatisfied with the
quality of the services provided, you may request a refund.
c. Duplicate
Payment: If you inadvertently make duplicate payments for our services, we will
refund the duplicate amount.
Refund Procedure
To request a
refund, you must contact us via email or phone, providing the following
information:
·
Your full name and contact
information.
·
Description of the service(s)
for which you are requesting a refund.
·
Reason for the refund request,
specifying the applicable eligibility criterion (non-delivery, dissatisfaction,
or duplicate payment).
·
Supporting documentation, if
applicable.
Refund Review and
Processing
Upon receiving
your refund request, our team will review the information provided and assess
its eligibility based on the Refund Policy criteria.
a. Refund
Approval: If your refund request is approved, we will initiate the refund
process within [number of days] business days. The refund will be issued using
the original payment method, unless otherwise agreed upon.
b. Refund
Denial: If your refund request does not meet the eligibility criteria specified
in this policy, we will provide you with a detailed explanation of the reasons
for denial.
Partial Refunds
In certain
cases, we may offer partial refunds depending on the circumstances of the
request and the service already provided. The partial refund amount will be
determined at our sole discretion.
No Refund Policy
There are
situations where refunds may not be granted:
a. Change of
Mind: We do not provide refunds for services if you simply change your mind
after engaging us.
b. Third-Party
Services: If our consulting services involve third-party expenses, such as
research materials or software licenses, any refund eligibility will be subject
to the refund policy of the respective third-party provider.
Modification of
Services
AGMES
Consultants reserves the right to modify or discontinue any service offering,
pricing, or refund policy without prior notice.
Contact Us
If you have any
questions or concerns regarding our Refund Policy or the refund process, please
contact us at info@agmesconsultants.com. We will be happy to assist you.
By using our
services, you acknowledge that you have read, understood, and agreed to the
terms of this Refund Policy.